Returns on Failed Plants
We provide a 90-day warranty on trees and shrubs that are planted properly in the ground. If a plant fails, we will refund 50% of the original sale amount.
Consideration for a refund will require a receipt, the plant, and authorization from a manager.
There is an excellent video on our website demonstrating the proper way to plant a tree. The same steps are appropriate for a shrub. The one thing we would suggest in addition to the video is to amend your soil, especially if it is primarily sand or clay, by mulching heavily after planting.
The link to the video is:
Plants are living and perishable. You must be responsible for their care. This means providing adequate water, reasonable soil conditions and protection from animal damage.